Booking & Payments
How bookings work, payment processing, fees, and refunds.
9 articles
How does booking work?Search, shortlist, share, and place — how every booking works on Radius, from search to confirmed stay.
Damage deposits and damagesHow damage deposits work on Radius: collection, return, disputes, and damages beyond the deposit.
What does Radius cost?Radius charges a flat 8% booking fee to hosts. Companies and guests use the platform free — the price you see is the price you pay.
Who pays the booking fee?The Host pays a flat 8% booking fee, deducted from their payout. Companies and Guests pay the listing rate — no service fee added.
How does the booking fee work?Radius charges a flat 8% booking fee, paid by the Host out of their payout. The Booker or Guest sees the listing rate. No annual listing fee.
How do extensions work?The month-to-month extension and Notice to Vacate workflow — 120-day calendar hold, tiered Host response deadlines, and automatic NTV. Insurance housing is the most common use case.
How refunds and cancellations workCancellation policies on Radius: Firm and Strict tiers, when the booking fee is refunded, refund timing, and host cancellation consequences.
How rental agreements workHow rental agreements are created, reviewed, and signed on Radius — for direct bookings and Booker-placed stays.
Managing Bookings and ConversationsUse the host message center to communicate with bookers and guests