Trust & Safety
Disputes, cancellations, damage claims, and platform policies.
2 articles
- How do I report a problem with my stay?Message your Host first. If unresolved, visit help.bookradius.com and click Contact Radius Support to create a ticket with your booking ID and details.
- How reviews work on RadiusDouble-blind Guest and Host reviews, the 14-day window, the mid-stay check-in on longer stays, and the ratings you'll see on listings and host profiles.
