TL;DR: The "Book for Others" flow lets a Booker place a stay on behalf of a guest — a displaced policyholder, corporate traveler, healthcare worker, or relocating employee. You handle payment and stay in the conversation, while the actual guest signs their own rental agreement. Everyone ends up in one thread.
Who this is for: 👥 Booker 👤 Guest 🏠 Host
🚨 Insurance Housing: This flow is how insurance housing companies place stays for displaced policyholders. The Booker at the housing company handles search, payment, and coordination — the policyholder (Guest) only needs to sign the rental agreement.
Step 1: Pick a property and confirm the details
Once you've searched and gotten any approvals you need on your end, go to the listing page to confirm the booking dates. On the listing, you'll:
Set your check-in and check-out
Add the number of adults, children, infants, and pets
Fill in the guest information card — the person who will actually stay
Optionally write a message to the Host introducing yourself and the booking
Step 2: Review checkout and accept terms
From the listing, you'll move to the checkout page. Here you'll see:
The amount due for the entire booking
Any associated fees (booking fee, cleaning, taxes)
The pre-configured rental agreement for the listing — you can review it here before paying
You must accept Radius's terms and conditions before continuing.
Step 3: Enter payment and open the rental agreement
After you enter the payment method, Radius initiates a conversation thread between you (the Booker) and the Host, and directs you to the Messages tab. The first item in that thread is the rental agreement, ready for you to review and approve.
👥 Booker: At this point the Guest has not yet been invited to the conversation — only you and the Host can see it.
Step 4: Approve the agreement and invite the Guest
Once you approve the rental agreement, the Guest is immediately invited via email. If the invitation doesn't reach them or they need it re-sent, you can resend the invitation from the conversation thread.
Step 5: The Guest sets up their account and signs
The Guest receives an email from Radius to complete the rental agreement to finalize their booking. They click the link, set up a password, and land directly inside the messaging thread where the agreement is pending.
From there:
They read the full agreement
They can ask questions of you (the Booker), the Host, or both — everyone is in the same thread
They sign the agreement directly within Radius
Step 6: Final confirmation depends on the listing
After the Guest signs, what happens next depends on the Host's listing settings:
Instant Book — the booking is automatically accepted as soon as the Guest signs.
Request to Book — the Host is prompted to manually accept the booking. Hosts typically respond within a few hours but have up to 24 hours to accept.
Once the Host accepts, the booking is confirmed for all three parties — you, the Host, and the Guest. This is when the Host typically sends welcome instructions and arrival details into the same thread, so the Guest has everything they need on the day they check in.
Why we built it this way
The "Book for Others" flow exists because three different people need different things in the same booking:
You (the Booker) need to handle payment, see the agreement in advance, stay copied on the conversation, and be reachable if something goes sideways.
The Guest needs to sign their own rental agreement — the Host is renting to them, not you — and have a direct channel to the Host during their stay.
The Host needs to know exactly who they're renting to and have a single conversation thread with both of you in it.
Keeping all three in one thread, with the agreement signed by the actual occupant, means there's no ambiguity about who's responsible for what — and no broken telephone if questions come up later.
Related articles
How to extend a stay — request and approve extensions, including insurance housing workflows
How does booking work? — the full Search, Shortlist, Share, Place flow
How does the booking fee work? — flat 8% booking fee details
Still need help?
Click the chat icon at the bottom-right of any page on help.bookradius.com, then click Contact Radius Support under "Create a ticket." Full walkthrough in How do I contact Radius?