TL;DR. Add or change the bank account that receives your payouts in Host Settings → Payouts. New accounts go through a 1–2 business day verification before payouts route to them. In-flight bookings continue paying out to your previously verified account until the new one is active.
How to add or change a payout method
Sign in and go to Host Settings → Payouts
Click Add payout method (or Edit on an existing one)
Enter:
Account holder name (must match the bank's records)
Routing number (US ACH)
Account number
Account type (checking or savings)
Click Save
We send two micro-deposits (under $1) within 1–2 business days. When they arrive, return to Host Settings → Payouts and enter the two amounts to verify the account.
Once verified, the account is Active and ready to receive payouts.
When the new account starts receiving payouts
Payouts route to the most recently verified active account. The cutover happens at verification, not at request — so if you're mid-stay with bookings in flight, those continue to the previous account until the new one is verified.
If you want a clean cutover (e.g., you're closing the old bank account), let us know — we can hold payouts for up to 7 days while the new one verifies.
Payout timing
First payout per booking releases the morning after the Guest checks in
Standard ACH transfer time is 1–3 business days from release
Multi-month stays receive monthly payouts on the same day-of-month as the original check-in
If a payout is overdue, the most common cause is bank-side hold or an account that needs re-verification. Check Host Settings → Payouts → Recent activity for status.
Changing the account holder name
The account holder name on the payout method must match your tax filing information (Form W-9 / W-8 on file). If you're switching from a personal account to an LLC or business account, you'll need to:
Update your tax info under Host Settings → Tax information
Then add the new payout method
If the names don't match, payouts can be returned by the bank and held until resolved.
International / non-US payouts
Payouts are currently US-only via ACH. International payouts are on the roadmap. If you're a Host based outside the US listing US accommodations, contact our support team for case-by-case routing.
Common issues
"Verify failed." The micro-deposit amounts didn't match. Try again — you have 3 attempts. If they all fail, remove the account and re-add it.
"Account on hold." The bank flagged the deposit. Usually resolves with a quick call to your bank. Less commonly, the routing number was for a deposit-only account.
"Payout pending — verification." The account was added but the micro-deposits haven't arrived or haven't been entered yet. Check the bank statement for two small deposits from "RADIUS" or "BOOKRADIUS" and enter them.
Still need help?
Click the help icon at the bottom-right of any page on help.bookradius.com and choose "Get in touch" to open a support ticket. Our team will get back to you within one business day.